
PORTAL
Surrey Referral Portal
This Portal includes information on what you can expect from us as an organisation, including how to make a referral.
You may wish to bookmark this page for future reference (Ctrl + D).
Reconstruct is the provider for the following services for children and young people Surrey Council cares for.
A little bit about us
Since 1990, Reconstruct has been a trusted provider of independent services to the social care sector, supporting vulnerable children, young people, adults, and families across the UK.
We are an independent organisation, operating separately from the Local Authority, and are the commissioned provider of Advocacy and Independent Visiting for children and young people Surrey cares for.
Advocacy Services
An advocate is independent to social services and is someone who provides support to children and young people in care, care leavers and children and young people who are subject to Child Protection proceedings.
At Reconstruct, our advocates provide Issue-Based Advocacy to support children and young people, with specific concerns or challenges that matter to them.
We work alongside individuals to help them understand their rights, explore their options, and make informed decisions. Our advocates ensure that their views, wishes, and feelings are clearly represented to those making decisions about their lives.
Issue-Based Advocacy can support with:
-
Care planning, reviews, and placement issues
-
Education concerns
-
Contact with family and friends
-
Complaints and concerns
Who is Eligible for this service?
The Children in Care Advocacy Service will provide support and advocacy for children in care aged 0-18 years and care leavers up to aged 25 who are placed both in and out of the authority area
Looked after children
✔ Care leavers up to the age of 25
✔ Children subject to child protection planning to make a representation
✔ Over 16 and have special education needs or disabilities (SEND) and/or have an education health care plan (EHCP)
✔ Any age, with an EHCP and English as an additional language
✔ Under 16, with an EHCP, without a parent who is capable of advocating on their behalf
✔ 16 to 17 homeless young people
Making a Referral
Professionals from Surrey can refer to our service. Children and young people can self refer. (If the young person is homeless please complete the the same form and click homeless)
On receipt of the referral
Our coordinator will:
-
Acknowledge receipt of the referral within 24 hours
-
Discuss any risks identified in the referral or confirm any missing information
-
Assign to an advocate where possible within 48 hours
-
If you would like to speak to our coordinator regarding your referral please email advocacy.surrey@reconstruct.co.uk


