Managing difficult behaviour

This course explores techniques for working with children and young people in order to decrease difficult behaviour and promote positive behaviour in a range of different settings.The training looks at the impact of the environment and contributing factors such as the child’s environment and relationships, community or care settings and culture and considers strategies for promoting selfesteem and breaking old patterns of difficult behaviour.

Learning outcomes cover:

• A deeper understanding of why challenging behaviour occurs and of factors which influence behaviour.
• Understanding the stages of emotional arousal and positive techniques for the management of behaviours that challenge.
• How our own behaviour can help or hinder successful outcomes.
• Communication styles.
• Post-incident issues, including support for children and young people and staff.
• The legal, policy and procedural context for managing challenging behaviour.
• A range of simple ‘breakaway’ techniques and safe holds for use as a last resort.